Legal Document

7v77's Privacy Policy

Your personal information is of the highest importance to us. Read this policy to learn in detail how 7v77 collects, uses, stores, and protects your information.

This Privacy Policy has been reviewed most recently. By continuing to use the 7v77 platform, you are considered to have agreed to all terms of this policy.

1

Introduction

7v77 is a trusted online gaming platform operating for users in Bangladesh. We place the highest priority on our users' privacy and are committed to ensuring the security of your personal information.

This Privacy Policy ("Policy") explains how 7v77 collects your personal information, how that information is used, who it may be shared with, and how it is kept secure. This Policy applies to the 7v77 website, mobile platform, and all related services.

When you register with 7v77, use our services, or browse our website, you agree to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

2

Information We Collect

7v77 collects various types of information from different sources. Details by category are provided below:

2.1 Information You Provide Directly

During registration and account management, you provide the following information:

  • Full name and username
  • Date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID card or passport details (during KYC verification)
  • Financial information such as bKash, Nagad, Rocket, or Upay account numbers, or bank account details

2.2 Automatically Collected Information

When you use the 7v77 platform, certain information is collected automatically:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages you visit and the time spent on them
  • Login and logout times and dates
  • Gaming activity and transaction history

2.3 Information Received from Third Parties

For the purposes of fraud prevention, age verification, and identity confirmation, we may sometimes collect supplementary information from trusted third-party service providers. This process is always carried out in compliance with applicable law.

3

Purpose of Using Information

7v77 uses the information collected for the following legitimate purposes:

  • Creating, verifying, and managing accounts
  • Providing our gaming services, processing transactions, and delivering customer support
  • Enforcing our Terms & Conditions and this Privacy Policy
  • Preventing fraudulent activity, money laundering, and other illegal activities
  • Meeting legal obligations and complying with regulatory requirements
  • Improving our platform and enhancing the user experience
  • Informing you about applicable promotions and bonus offers
  • Providing support related to responsible gaming
  • Resolving technical issues and ensuring system security

We use your information only for the purposes listed above. If your information is to be used beyond these purposes, we will notify you in advance and, where applicable, obtain your consent.

4

Information Storage & Security

7v77 adopts industry-standard technical and organisational measures to ensure the security of your personal information.

4.1 Technical Security Measures

  • All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
  • Advanced encryption methods are applied when storing sensitive information
  • Firewalls and intrusion detection systems are kept active
  • Regular security audits and vulnerability assessments are conducted
  • Access control systems ensure that only authorised personnel can access your information

4.2 Organisational Measures

  • Staff receive regular training on data protection
  • A strict "least privilege" policy is followed for data access
  • A rapid response process is maintained in the event of a data breach

While we are committed to ensuring the highest level of security, some inherent risks exist in transmitting information over the internet. You can also contribute to security by keeping your account password confidential.

5

Sharing Information with Third Parties

7v77 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party providers who carry out specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, fraud prevention, and game software supply. These providers may use your information only for their designated tasks under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose your information to meet legal obligations, comply with court orders, or respond to legitimate requests from government authorities.

5.3 Business Transfers

In the event of a business change such as a merger, acquisition, or asset sale, your information may be transferred. We will notify you in advance in such cases.

5.4 Protection of Safety

Information may be disclosed as necessary to protect the rights, property, or safety of 7v77, our users, or the general public.

6

Cookies & Tracking Technologies

The 7v77 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for the platform to function properly. They are used to maintain login sessions, ensure security, and remember your preferences.

6.2 Functionality Cookies

These cookies improve your experience — for example, by saving language preferences, display settings, and gaming preferences.

6.3 Analytics Cookies

These cookies help us understand how users are using the platform, which helps us improve our services.

You can disable cookies by changing your browser settings. However, please note that disabling cookies may limit some features of the platform.

7

Your Rights

As a 7v77 user, you have the following rights regarding your personal information:

  • Right of Access: You may ask what information we hold about you and request a copy of it.
  • Right to Rectification: If your information is incomplete or inaccurate, you may request a correction.
  • Right to Erasure: In certain circumstances you may request that your information be deleted, though this right may be limited where legal obligations apply.
  • Right to Restriction of Processing: In certain circumstances you may request that the processing of your information be restricted.
  • Right to Object: You may object to certain uses of your information, particularly in relation to marketing communications.
  • Right to Data Portability: You may request your information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request as promptly as possible in accordance with applicable law.

8

Protection of Minors

7v77 is intended for individuals aged 21 and above only. Our platform does not intentionally collect any information from minors.

We have age verification measures in place during the registration process. If we become aware that a minor has provided information, we will immediately close that account and delete the associated data.

Parents and guardians are advised to monitor their children's internet use. If you believe a minor has registered on our platform, please notify us at [email protected].

9

Data Retention Period

7v77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

9.1 Active Accounts

For as long as your account remains active, your information will be stored and used to provide our services.

9.2 After Account Closure

Even after an account is closed, certain information may be retained for a specified period. This is due to financial transaction records, legal obligations related to anti-money laundering (AML), and the need to address potential legal disputes. Once legal obligations have ended, we securely delete or anonymise your information.

10

Policy Changes

7v77 may update this Privacy Policy from time to time. Changes will be published on our platform, and for significant changes we will notify you by email or through a notice on the platform.

If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. We therefore recommend that you read this policy regularly.

11

Contact Us

If you have any questions or comments about this Privacy Policy, or would like to submit a request to exercise your rights, please contact us:

Data Protection Team

Our support team is available seven days a week, twenty-four hours a day in both Bengali and English for any privacy-related requests or questions.

24/7 live chat support is also available

For information on responsible gaming, visit our Responsible Gaming page. To learn about our terms of service, visit the Terms & Conditions page.